Privacy Policy
Effective date: August 20, 2026
LMS Entertainment (“LMS,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose and protect information when you visit lmsentertainment.biz, contact us, interact with our event pages, or use features available through our website.
LMS Entertainment operates in British Columbia, Canada, and handles personal information in accordance with applicable privacy laws, including British Columbia’s Personal Information Protection Act (PIPA), where applicable.
1. Information We Collect
Information you provide directly
We may collect information that you voluntarily provide when you:
Contact LMS through a website form
Send us an email
Make an event, artist or business inquiry
Request information about our services or productions
Subscribe to communications where that option is available
This information may include:
Name
Email address
Telephone number
Subject of your inquiry
Information contained in your message
Other information you choose to provide
Please avoid submitting sensitive personal information through general website contact forms unless it is necessary.
Website and technical information
When you use our website, certain technical information may be collected automatically, subject to your privacy and cookie choices.
This may include:
IP address
Browser and device information
Operating system
Pages viewed
Date and time of visits
Referring website or source
General interaction with the website
Advertising or campaign information contained in a link, such as UTM parameters
Links or buttons clicked
We use this information to operate the website, understand how it is being used and measure the effectiveness of our marketing.
2. Event and Ticket-Link Tracking
LMS promotes events that may be ticketed through third-party box offices and ticketing platforms.
When you select a Get Tickets button on an LMS event or campaign page, we may record information about that interaction, subject to your consent choices.
For example, our website may record:
The city or event selected
The LMS event identifier
The show or production identifier
The ticket destination selected
The page from which the link was clicked
Advertising or campaign attribution associated with the visit
We use this information to understand interest in specific events and to measure the effectiveness of advertising and promotional campaigns.
A tracked ticket-link click does not mean that LMS knows whether you completed a ticket purchase.
When you leave the LMS website and visit an external ticketing provider, your interaction with that provider is governed by its own privacy policy, terms and data practices.
3. Cookies and Privacy Choices
Our website uses cookies and similar technologies for website functionality, analytics and marketing.
We organize these technologies into the following categories.
Necessary
Necessary technologies are required for the website and privacy controls to function properly.
These may include technologies used to:
Maintain basic website functionality
Remember your privacy choices
Support security and technical operation
Necessary technologies cannot be disabled through our cookie settings.
Analytics
With your consent, we use analytics technologies to understand how visitors use the LMS website.
This may include information such as:
Pages visited
Traffic sources
Website interactions
Event and ticket-link activity
Device and browser information
Campaign attribution
Analytics information helps us understand which events and website content are attracting interest and how we can improve the website.
Marketing
With your consent, we may use marketing technologies to:
Measure advertising performance
Understand whether advertising led to website activity
Create advertising or retargeting audiences
Improve the relevance and effectiveness of future advertising
Marketing technologies are optional.
4. Managing Your Cookie Preferences
When you first visit the LMS website, you may be given options to:
Accept All
Reject Optional
Manage Preferences
You can choose whether to allow Analytics and Marketing technologies.
You can also reopen the website’s Cookie Settings or Privacy Choices control to change or withdraw your consent later.
Withdrawing consent does not affect processing that occurred before your preference was changed.
5. Google Analytics and Google Site Kit
LMS uses Google Analytics through Google Site Kit to help understand website usage and campaign performance.
Google Analytics may collect information about website visits, traffic sources, devices, pages viewed and interactions with the LMS website.
Our implementation uses Google Consent Mode to communicate your privacy choices to Google services.
Where Analytics consent has not been granted, analytics storage is set to denied in accordance with our consent configuration.
Where Marketing consent has not been granted, advertising-related Google consent signals are also set to denied.
Google may process information using infrastructure located outside British Columbia or Canada. Google’s handling of information is governed by its own privacy policies and terms.
6. Meta Pixel and Advertising Measurement
LMS uses the Meta Pixel to measure advertising activity associated with platforms operated by Meta, including Facebook and Instagram.
The Meta Pixel may be used to:
Measure visits resulting from advertising
Measure website interactions
Record ticket-link interactions
Understand advertising performance
Create website visitor or retargeting audiences
Improve future advertising campaigns
The LMS website is configured so that the Meta Pixel does not load until you grant Marketing consent.
If Marketing consent is not granted, the LMS website does not initialize the Meta Pixel or send LMS website events to Meta through that Pixel.
When Marketing consent has been granted, events may include standard page-view information and LMS-defined interactions such as a ticket-link click.
Meta’s handling of information is governed by its own privacy policies and terms.
7. Advertising Campaign Information
Links used in LMS advertising may contain campaign-tracking information such as:
Advertising source
Marketing channel
Campaign name
Advertisement or creative identifier
This information may be recorded by our analytics tools so we can determine which advertising and promotional activities generate website visits and ticket interest.
We use this information for campaign measurement and reporting.
8. Embedded Video and Third-Party Media
Some LMS pages may include video or other media provided by third-party services such as YouTube or Vimeo.
These services may use cookies or similar technologies and may receive information about your device or interaction when their content is loaded.
Where required by our consent configuration, third-party video content will not load until the appropriate optional consent has been granted.
Once third-party content is loaded, the provider’s own privacy policy and terms apply.
9. External Ticketing Providers and Websites
LMS frequently links to independent theatres, venues, box offices and ticketing providers.
When you follow one of these links, you leave the LMS website.
Those organizations may independently collect information including:
Contact details
Ticket selections
Account information
Payment information
Transaction information
LMS does not control the privacy or security practices of external ticketing websites.
We encourage you to review the privacy policy of the ticketing provider before submitting personal or payment information.
10. How We Use Personal Information
LMS may use information collected through the website to:
Respond to inquiries
Communicate with customers, venues, artists and business contacts
Provide requested information
Operate and maintain the website
Promote upcoming LMS events and productions
Understand website usage
Measure event interest
Measure advertising effectiveness
Improve website content and user experience
Protect the website and our systems
Meet legal, accounting, administrative or regulatory requirements
We limit our use of personal information to purposes that are reasonable and appropriate in the circumstances.
11. When Information May Be Shared
LMS may provide information to service providers that help us operate our website and business.
These may include providers involved in:
Website hosting
Website maintenance and technical support
Analytics
Advertising measurement
Email or communications
Embedded media
Security and infrastructure
These providers may process information on our behalf or according to their own applicable privacy terms.
We may also disclose information where required or permitted by law, or where reasonably necessary to protect LMS, our users, our systems or others.
12. Information Processed Outside Canada
Some of the technology providers used by LMS operate internationally.
As a result, information may be processed or stored outside British Columbia or Canada.
When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, governments or law-enforcement authorities in accordance with applicable law.
13. Retention
LMS retains personal information only for as long as reasonably necessary for the purposes for which it was collected, for legitimate business and administrative requirements, or as required by applicable law.
Different types of information may be retained for different periods.
Information held by third-party analytics, advertising or technology providers may also be subject to the provider’s own retention settings and policies.
When personal information is no longer reasonably required, LMS may delete, anonymize or securely dispose of it as appropriate.
14. Security
LMS takes reasonable administrative and technical steps to protect personal information against risks such as unauthorized access, disclosure, loss, misuse or alteration.
However, no website, Internet transmission or electronic storage system can be guaranteed to be completely secure.
15. Accessing or Correcting Your Information
Subject to applicable law, you may request access to personal information LMS holds about you and request correction of information that is inaccurate or incomplete.
You may also ask questions about how LMS has collected, used or disclosed your personal information.
To make a privacy request, contact us using the information below.
We may need to confirm your identity before providing access to personal information.
Certain information may be exempt from access or correction requirements where permitted by law.
16. Withdrawing Consent
Where LMS relies on your consent, you may withdraw that consent subject to applicable legal or contractual restrictions and reasonable notice.
For website Analytics and Marketing technologies, you can change your preferences through the site’s Cookie Settings or Privacy Choices control.
You may also contact LMS directly regarding other consent or privacy questions.
17. Third-Party Links
The LMS website may contain links to websites operated by venues, performers, ticketing companies, social-media platforms and other organizations.
This Privacy Policy applies only to LMS Entertainment’s handling of information.
We are not responsible for the privacy practices, security, content or policies of independent third-party websites.
18. Changes to This Privacy Policy
LMS may update this Privacy Policy as our website, services, technology or privacy practices change.
When we make material changes, we will update the effective date shown at the top of this page.
We encourage visitors to review this page periodically.
19. Contact LMS Entertainment
Questions, requests or concerns about this Privacy Policy or LMS Entertainment’s privacy practices can be directed to:
LMS Entertainment
Email: lmsentertainment2019@gmail.com
Telephone: +1 250 864 6350
Location: British Columbia, Canada
If you have a concern about how your personal information has been handled, we encourage you to contact LMS first so we can try to address it.
You may also have the right to contact the Office of the Information and Privacy Commissioner for British Columbia regarding privacy matters covered by British Columbia privacy law.